Shipping policy

Shipping & Delivery

We know you want your order quickly, so we aim to make delivery as simple and reliable as possible.

Republic of Ireland

Orders are normally processed and dispatched within 2–3 working days.

Once dispatched, delivery typically takes 3–5 working days. During particularly busy periods, such as Back to School or Christmas, delivery may take a little longer.

Once your order is on its way, we'll send you a dispatch confirmation and tracking details where available.

Delivery Charges

Your delivery charge will be clearly shown at checkout before you place your order.

Want free delivery on smaller orders?

With ABC Plus, you can enjoy FREE delivery on all qualifying orders over €30 for just €14.99 per year.

Northern Ireland & International Delivery

We also deliver to Northern Ireland and selected European destinations.

Delivery times and charges vary depending on your location, parcel size and order value. For international delivery enquiries, please contact us before ordering on +353 74 912 6958.

Please note that customs duties, taxes or import charges may apply to some international orders and are the responsibility of the recipient.

Delivery to Schools

Ordering for a school? Please include:

  • Your full school name and address

  • Eircode/postcode

  • A school contact number

  • The name of the recipient or department, where relevant

  • Any useful delivery instructions, such as Deliver to Main Reception

Deliveries to schools are generally made during normal school hours.

Tracking Your Order

When your order is dispatched, we'll email you with your order confirmation, tracking information and estimated delivery timeframe, where tracking is available.

Some products may be dispatched directly from our suppliers. If this applies to your order, we'll keep you updated.

If You're Not Available

If nobody is available to accept your delivery, the courier may leave your parcel in a safe location, with a neighbour, or provide instructions for redelivery or collection.

Please collect any parcel held at a depot promptly. Additional delivery charges may apply where an order is returned to us because it wasn't collected or because an incorrect address was supplied.

Damaged or Missing Items

Please check your order as soon as it arrives.

If anything is damaged, missing or incorrect, contact us within 5 working days of delivery. Photos of any damaged packaging or products will help us resolve the issue more quickly.

Delivery Delays

Delivery timeframes are estimates and can occasionally be affected by circumstances outside our control, including courier delays, weather, strikes, customs or incorrect delivery information.

If your order is taking longer than expected, please get in touch and we'll be happy to investigate.

Need Help With a Delivery?

Call us on +353 74 912 6958 and our team will be happy to help.

Monday–Friday | 9:00am–5:00pm